Last Updated

June 29, 2025

Terms and Conditions

Welcome to TrackaTail. These Terms and Conditions ("Terms") govern your use of our mobile application TrackaTail ("App") and any related services we provide. By accessing or using the App, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use the App.

Use of the App

TrackaTail is designed as an intelligent companion for pet parents, helping you manage your pets’ care, health, and daily routines. You may create personalized profiles for yourself and your pets, log health and activity data, schedule care tasks, find local pet service providers, and engage with our pet owner community. You agree to use the App only for lawful purposes and in a manner consistent with all applicable laws and regulations. You must not use the App to upload, share, or distribute any content that is illegal, harmful, threatening, abusive, defamatory, or infringes on the rights of others. Any misuse of the App may result in suspension or termination of your account.

Account Registration and Security

To access certain features of TrackaTail, you may need to create an account. You agree to provide accurate and complete information when registering and to keep your account credentials confidential. You are responsible for all activities conducted under your account. Please notify us immediately if you suspect unauthorized use of your account.

Intellectual Property

All content and materials available on TrackaTail, including but not limited to the app design, logos, text, images, graphics, and software, are the property of TrackaTail or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works based on our content without prior written permission.

Health and Medical Disclaimer

TrackaTail provides tools to help manage your pet’s care and health data but is not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a qualified veterinarian for any medical concerns regarding your pets. We disclaim any liability arising from your reliance on data or recommendations generated by the App.

Privacy

Your use of TrackaTail is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review the Privacy Policy carefully.

Limitation of Liability

To the fullest extent permitted by law, TrackaTail and its affiliates, officers, employees, and partners disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the app will be uninterrupted, error-free, or free from viruses or other harmful components. In no event shall TrackaTail be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use or inability to use the app, even if we have been advised of the possibility of such damages.

Termination

We reserve the right to suspend or terminate your access to TrackaTail at any time, with or without cause or notice, including if you violate these Terms. Upon termination, all rights granted to you will cease, and you must stop using the App immediately.

Changes to Terms

TrackaTail may update these Terms from time to time to reflect changes in our services or legal requirements. We will notify you of any material changes through the App or by other reasonable means. Your continued use of the App after such updates constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms or the App, please contact us at: Email: support@trackatail.com

By using TrackaTail, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.